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Legal & Privacy

Terms and Conditions

Welcome to the official online platform for PhOligo!
Before you begin browsing or placing your order, we kindly ask that you read through our Terms & Conditions. These terms are designed to ensure a transparent, fair, and secure experience for everyone using our website. They outline the rights and responsibilities of both you (our valued customer) and us (the website operator) during your visit and throughout your purchase journey.

By accessing or using this site, you agree to be bound by these Terms. If there’s anything unclear or if you have questions, feel free to reach out—we’re here to help. Thank you for trusting PhOligo!

1. Parties & Scope

These Terms & Conditions (“Terms”) govern your access to and use of this website (the “Site”) operated on behalf of PhOligo by its authorized affiliate. The brand owner and authorized distributor in the Philippines is Gramworth Enterprises Inc. (“PhOligo,” “we,” “us,” or “our”).

2. Acceptance of Terms

By creating an account, placing an order, or browsing the Site, you agree to these Terms. If you disagree, please refrain from using the Site.

3. Account Registration

To place an order, you must register or log in. You agree to provide accurate and current information, and to keep your password secure. You remain responsible for any activity under your account.

4. Product Listings & Availability

We strive to provide accurate descriptions and prices but do not guarantee error-free listings. All products are subject to availability. We reserve the right to update pricing, correct errors, and adjust product details at any time, without notice.

5. Placing Orders & Confirmation

By placing an order, you make an offer to purchase the selected product(s). We reserve the right to accept or reject your order for reasons including but not limited to product availability, pricing errors, or fraud concerns.

You will receive an email confirming that your order has been received, including the order details. Please note that this confirmation does not yet constitute acceptance.

Order acceptance occurs only when we ship out the product(s), at which point you will also receive a shipping confirmation email.

6. Payment Terms

All payments are processed securely through HitPay. You authorize us to charge your chosen payment method for the order total. In case of failed or disputed payment, the order may be automatically canceled and delivery withheld

7. Pricing & Taxes

Prices are in Philippine Pesos (PHP) and inclusive of applicable VAT. Shipping fees, if any, will be detailed during checkout. We reserve the right to revise prices at any time.

8. Delivery & Risk

We ship exclusively within Metro Manila via J&T Express. Risk of loss or damage passes to you upon delivery. Delivery timelines are estimates and may vary due to peak seasons, force majeure, courier delays, or address inaccuracies.

9. Returns, Refunds & Cancellations
  • Defective/Incorrect Items: Report within 7 days of delivery with proof (photos, description).

  • Return Process: Contact us at orders@pholigo.ph or +63 906 436 3874. Returns are subject to inspection and approval.

  • Refunds: Processed within 7–14 working days after approval, via the original payment method.

  • Order Cancellations: Accepted before shipment; refunded within 7 business days. No cancellations after shipment.

10. Intellectual Property

All content—including trademarks, logos, icons, images, text, and software—is the property of PhOligo or its licensors. No right is granted to use our IP without prior written consent.

11. User Conduct

You are prohibited from:

  • Misrepresenting your identity

  • Posting harmful, fraudulent, or illegal content

  • Attempting to interfere with or damage the Site
    Violations may result in account suspension or legal action

12. Privacy & Data Protection

Your use of personal data is governed by our Privacy Policy, available below.

13. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the total amount paid for the product(s) in question. We are not liable for indirect, incidental, punitive, or consequential damages, including lost profits.

14. Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including natural disasters, strikes, power outages, or government restrictions.

15. Governing Law & Dispute Resolution

These Terms are governed by Philippine law. Disputes shall be resolved by the appropriate courts in the Philippines, with exclusive jurisdiction in Metro Manila.

16. Changes to Terms

We may amend these Terms at any time. Updated Terms will be posted on the Site and take effect upon posting. Continued use of the Site constitutes acceptance of the revised Terms.

Legal & Privacy

Privacy Policy

Your privacy matters to us.
At PhOligo, we’re committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and what choices you have when it comes to your personal information.

Whether you’re placing an order, signing up for our newsletter, or simply browsing our products, we want you to feel confident that your information is handled responsibly and securely. This policy reflects our commitment to upholding your privacy rights in accordance with Philippine law and industry best practices.

If you ever have questions about how your data is used, don’t hesitate to reach out—we’re happy to clarify.

1. Controller & Scope

PhOligo (brand operated by Gramworth Enterprises Inc.) is the data controller for information collected through this Site.

2. Personal Data Collected
  • Account Information: Name, address, phone, email

  • Payment Data: Shared securely with HitPay only; not stored on our servers

  • Shipping & Delivery Details: Recipient name, address

  • Device & Usage Data: Browser type, IP address, pages viewed, session duration

  • Customer Service Interactions: Email or call logs and notes

  • Marketing Preferences: Opt-in status for promotional communications

3. Use of Personal Data

We process your data to:

  • Execute and deliver your orders

  • Handle returns, refunds, and customer service queries

  • Analyze and improve the Site (including via third-party analytics like Google Analytics)

  • Personalize marketing content (with your consent)

  • Comply with legal obligations (e.g., taxation, anti-fraud)

4. Legal Basis for Processing

Processing is based on:

  • Contract performance (order fulfillment)

  • User consent (marketing communications)

  • Legitimate interests (analytics, fraud prevention)

5. Data Sharing & Recipients

We may share your data with:

  • Service providers: couriers, payment gateways, IT providers

  • Regulatory authorities: as required by law

  • Mergers & acquisitions: only if applicable, with notice where required

6. International Data Transfers

Data transferred to service providers located outside the Philippines are protected under data transfer agreements or mechanisms compliant with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfill our contractual obligations, comply with legal requirements, and support legitimate business purposes. Once no longer needed, your data is securely deleted or anonymized.

8. Data Security

We implement technical (e.g., encryption, SSL/TLS, secure servers) and organizational measures to protect your data. Access is restricted to authorized personnel only

9. Cookies & Tracking

The Site uses cookies, web beacons, and similar technologies to:

  • Enable site functionality

  • Facilitate login sessions

  • Provide analytics through tools like Google Analytics

  • Support targeted marketing and advertising
    You may disable cookies, but it might affect the Site’s functionality.

10. User Rights

You have the right to request any of the following:

  • Access and receive a copy of your data

  • Rectify incorrect data

  • Erase or restrict processing of your data

  • Withdraw consent for marketing

  • Object to data processing or request portability
    Please send requests to orders@pholigo.ph.

11. Children's Privacy

Our Site is not intended for users under 18. We do not knowingly collect data from minors. If we learn a minor’s data has been collected, we will delete it promptly.

12. Policy Updates

This Privacy Policy may be revised. Updates will be posted here with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated policy.

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